Clinical Benefits
Collects important information
- Contact and Insurance information
- Privacy and Other Policy forms and Electronic Signatures
- Complete Past Medical, Social, Family History, Medications, and Allergies
- Review of Systems
- Chief complaint – driven intelligent questionnaires — e.g., back pain questionnaire
- Referral sources
- Patient satisfaction metrics
Improves clinical quality
- Highlights risk factors and red flags for the provider
- Ensures that no important questions are missed due to provider time constraints
- Educates patients
Saves providers time
- Reduces manual data entry
- Asks the questions providers need answered while patients wait and automatically summarizes findings in an easy-to-read and follow clinical note format
- Highlights red flags and identifies Risk Factors to help providers to better focus the visit
Revenue Benefits
Creates more complete documentation for billing
- Enables collection and recordation of complete history and review of systems, each time, every time
- “Code awareness” enables the system to cover questions needed for selecting the right code, especially helpful in transition to ICD-10
Drives
volume
- Sends automated appointment reminders and displays patient responses
- Generates and captures referrals from existing patients
- Provides tools that makes it easier to get referrals from other physicians
- Automates sharing of positive patient reviews and testimonials through social media platforms
Improves conversion of patients coming in for consultations
- Collects and analyzes treatment goals
- Provides information about the other providers patient is seeing/consulting with
- Educates patients about benefits/drawbacks of treatment options
- Delivers practice marketing messages
- Measures patient satisfaction